.Five9 (FIVN) has actually been awarded the 2024 Aragon Investigation Advancement Award for AI Get in touch with Centers as well as called a Leader in two Aragon Research study World rumors: AI Agent Platforms in the ICC, 2025, and also Intelligent Connect With Center, 2025. The company was acknowledged as the best critical vendor in the artificial intelligence Broker Operating systems report.At the primary of Five9’s advancement is their eyesight for The brand-new CX, where AI Brokers and AI-empowered Human being Representatives collaborate to supply hyper-personalized client adventures. The firm recently introduced new developments consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use of innovation in market advancement and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Study Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Investigation Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Brokers AI et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was additionally named a Forerunner in The Aragon Investigation Globe for AI Agent Platforms in the ICC, 2025 as well as Aragon Investigation Globe for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX System, has actually been actually named a winner of the 2024 Aragon Analysis Advancement Award for AI Call Centers. Furthermore, Five9 has actually been named a Leader in pair of Aragon Analysis Globe reports: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025. This acknowledgment coming from Aragon Study underscores Five9’s posture as a leader in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 document openings Five9 as the best
important supplier ranked in
the report, acknowledging Five9 s key vision for AI-driven advancement in CX. At the core of this innovation is actually Five9’s concept for The brand-new CX where AI Brokers as well as AI-empowered Human Professionals team up to supply hyper-personalized, straightforward client knowledge. Through inspiring organizations to deliver transformative client interactions while minimizing expenses and strengthening effectiveness, Five9 is establishing brand new requirements for AI-powered remedies in the get in touch with facility sector.
AI is foundational for developing phenomenal consumer expertises, as well as our experts are recognized to become recognized through AragonAnalysis as ingenious for our efforts to propel the smart call facility onward, stated Jonathan Rosenberg, Principal Innovation Officer and also Director of Artificial Intelligence, Five9. Our emphasis has actually been actually, and will definitely continue to be actually, helping organizations supply those knowledge along with simple tools and capacities. With each brand new development, our team take a progression for both Five9 and also for the field overall.
The Aragon Investigation Development honor determines carriers leveraging lofty use technology to certainly not merely adapt as markets alter, but to definitely interrupt as well as update how their markets are going to progress. Five9 was actually officially provided along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards ceremony.Five9’s devotion to advancement, especially its own sight for mixturing AI Professionals as well as AI-empowered Human Being Representatives, is actually setting a brand new specification for just how organizations may supply hyper-personalized as well as seamless client experiences, mentioned Jim Lundy, Founder, CEO and also Lead Professional, Aragon Analysis. This award as well as document recognition improves Five9’s dedication to supplying AI innovations for CX.
Earlier this year, the provider offered brand-new advancements, including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Brokers, that transform the means firms approach CX, steering better results for both customers as well as representatives. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Wizard AI, delivers a comprehensive rooms of answers to power AI-elevated consumer experiences that provide better service results and also Take Happiness to CX.
Our unified cloud-native offering enables hyper-personalized customer experiences as well as additional enabled employees, bring in every consumer interaction more linked, simple, as well as individual. Trusted by 2,500 +customers and 1,400+ companions around the globe, Five9 combines the power of AI, our platform, and our folks to steer AI-elevated CX.For more information, check out www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Rights Booked.
The id of an Aragon Investigation honor winner is actually certainly not a promotion through Aragon Research of any kind of supplier, product, or even service. Perspective resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant honors did Five9( FIVN) gain in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Investigation Development Award for Artificial Intelligence Connect With Centers as well as was named a Forerunner in 2 Aragon Study World reports: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025.
What brand new AI products performed Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Representatives to transform consumer expertise administration.How carries out Five9’s( FIVN )BRAND-NEW CX sight effect customer support? Five9’s brand-new CX sight integrates artificial intelligence Agents with AI-empowered Human Representatives to deliver hyper-personalized, effortless consumerexperiences while minimizing prices as well as boosting effectiveness.
What was Five9’s( FIVN) tactical position in the Aragon Research study Entire world 2025 record? Five9was actually set up as the best calculated seller in the artificial intelligence Agent Platforms in the ICC, 2025 document, acknowledging their strategic vision for AI-driven development in CX. When carried out Five9( FIVN) acquire the AragonInvestigation Technology
Award
?
Five9 was actually formally shown along with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.